Evacuation from the dangerous regions of Ukraine can be carried out by rail, as well as by resuscitation vehicles for people with reduced mobility and serious illnesses.
Social guarantees are provided for evacuees. These include:
Provision of free meals and humanitarian aid during evacuation.
Restoration of lost documents.
Temporary shelter in the hubs for internally displaced persons.
Qualified psychological and medical assistance.
Financial assistance from international organisations.
Free accommodation in state and municipal institutions, as well as possible placement in social and medical institutions if necessary.
State financial assistance for IDPs’ accommodation.
Assistance in employment.
Priority right to enrolment in pre-school/school educational institutions with free meals.
Assistance in providing solid stove fuel for the heating season 2024-2025.
All these measures are aimed at supporting internally displaced persons and ensuring their basic needs during adaptation in host communities.
It is worth noting that evacuation from dangerous areas is free of charge. To make an appointment, please contact your regional military administration:
Kharkiv region
0-800 33 92 91 – Hotline of the Coordination Humanitarian Centre for Evacuation;
Zaporizhzhia region
0 800 503 508 – Round-the-clock hotline of Zaporizhzhia Regional State Administration;
0 800 33 92 91 – Hotline of the Coordination Humanitarian Centre for Evacuation;
Kherson region
0 800 330 951 – round-the-clock hotline for evacuation in Kherson region;
Sumy region
+38(050) 650-70-83 – Evacuation headquarters of Sumy region;
+38(0542)-77-96-77 – Department of Social Policy;
+38(093) 326-50-06 – Round-the-clock hotline on evacuation issues;
+38(068) 997-00-00 – for evacuation with animals;
Donetsk region
0-800-500-121 – Evacuation hotline;
+38 073 050 01 21 (Viber, Whatsapp, Telegram, Signal).
You can also call the hotline of the Ministry of Reintegration 15-48 or write to us in WhatsApp/Telegram/Viber at (096) 078-84-33.
Translated with DeepL.com (free version)