In 2023, IOM developed and implemented a new case management system for the Ministry of Reintegration of the Temporarily Occupied Territories (MRTOT) hotline for IDPs and war-affected people. The new digital solution reduces response times and provides information to answer…
Category: Main (page 27)
Humanitarian aid, housing for internally displaced persons and international support: key points of the thematic panel on internally displaced persons
A panel discussion “Internally Displaced Persons: A Humanitarian Challenge” was held in Kyiv during the Second International Summit of Cities and Regions with the participation of President of Ukraine Volodymyr Zelenskyy. The speakers at the discussion were Iryna Vereshchuk, Vice…
Pilot project on remote inspection of destroyed housing in TOT is effective and needs to be scaled up
This was stated during a regular meeting on the implementation of housing rights of certain categories of IDPs chaired by Vice Prime Minister Iryna Vereshchuk. Until recently, it was only possible to inspect housing destroyed as a result of hostilities…
Amendments to the List of territories in which hostilities are (were) conducted or temporarily occupied were approved
The Order of the Ministry of Reintegration of 23 April 2024 No. 120 amended the List of territories where hostilities are (were) conducted or temporarily occupied by the Russian Federation. This List was approved in December 2022 and is updated…
The Government has settled the issue of payment for lease of state and municipal property during martial law
Today, the Government has amended Resolution of the Cabinet of Ministers of Ukraine No. 634 dated 27 May 2022 “On Peculiarities of Lease of State and Communal Property during Martial Law”. In particular, it was decided to The relevant amendments…
Comprehensive assistance is provided to Ukrainians who have left the TOT for the period of paperwork
We remind you that persons who have left the TOT for the government-controlled territory and need to apply for a passport for the first time or to restore a lost one can do so at any unit of the State…
In April, the hotlines of the Ministry of Reintegration received more than 50 thousand appeals
In particular, operators of the 1548 crisis hotline received more than 26,000 calls. They also responded to more than 5,000 requests received via messengers. In addition, over the past month, the staff of the Ministry of Reintegration’s call centre handled…
Useful information was collected for IDPs to help them find employment
Information on the services provided by non-governmental and non-governmental organisations throughout Ukraine for internally displaced persons is now available in one place. This is stated on the website of the State Employment Service. These include employment services, assistance in preparing…
IDPs who receive pensions from Oshchadbank will receive payments after identification
Pensioners who became internally displaced before 24 February 2022 had to undergo physical identification by 31 March 2024. They had to confirm their identity in one of the most convenient ways, offline or online. Such a procedure was necessary to…
IDPs who receive a pension from Oschadbank can be identified by making a video call to the bank’s contact centre
Starting from 30 April, internally displaced persons who are Oschadbank customers can identify their account holders via a video call to the bank’s contact centre. This applies to those persons whose accounts are subject to restrictions and who cannot physically…