In particular, operators of the 15-48 crisis hotline received almost 20 thousand calls. They also responded to more than 4 thousand requests received via messengers.
In addition, over the past month, the call center of the Ministry of Reintegration processed more than 9 thousand calls to the hotline of the Commissioner for IDPs.
The most frequently asked questions by citizens on these hotlines of the Ministry of Reintegration included: payment of state aid to IDPs, financial assistance from international organizations, humanitarian aid, and compensation to homeowners who sheltered IDPs for free.
In February, operators of the hotline of the National Information Bureau (NIB) under the Ministry of Reintegration received more than 9,000 calls.
We remind you that you can call the round-the-clock crisis response hotline at the short number: 15-48. Or write to WhatsApp/Telegram/Viber messengers at (096) 078-84-33. You can also send an e-mail: 1548@minre.gov.ua.
You can contact the Ombudsman’s hotline for IDPs by calling: (066) 813-62-39.
To call the NIB hotline, please call: 16-48 and +38 (044) 287-81-65 (for calls from abroad).